Christmas Sucked, but Boxing Day to New Years though will ROCK THE FREAKING COTTAGE

So happy to be out of Toronto.  Spending the week at the cottage.

Just finished cutting some great footage for Warrior Muay Thai.

Have some tribute videos to cut for Fozzy.

Have a short film submission under wraps for a Australia’s TropFest in Feburary 2011.

Have a podcast on Customer Service in the Social Era to prep for (see below).

Your customer will have an experience with you – good or bad – planned or random. Please join me to hear from some of the leading world experts in the area of Customer Experience and CEM. We’re live Sunday evenings at 9:00PM ET at http://www.ImprovingCustomerExperience.com or podcasts are available on this site and through iTunes.